to contact us call
0800 11 33 99
jamie@e3accountants.co.nz
Office: 10 Oxford Terrace, Christchurch, NZ
Invitation
There are two rules to success:
  1. Never reveal everything you know

CASHFLOW TIP
Critical KPI - Measure Your Average Debtor Days 
If your debtor terms require your customers to pay you within 30 days, and your average debtor days are say 50, you'll go out of business unless you can borrow or inject more working capital into the business to fill the cashflow gap.
The top performers in the building industry are under 30 days. Measure yours every month and get a downward trend happening. 

Don't know the formula? Ask me!
WHEN TO FIRE A CUSTOMER 
We all work hard to get and keep customers. Some customers are tough and require special attention. But when a customer just refuses to be happy, it can be a good idea to let them go in favour of spending your resources on someone else, or several others you can make happy.
When you're doing all you can and it's still no fun, it could be time to ask them to leave.
10 BETTER WEBSITE TIPS
Don't do the group photo of all your staff grinning in the car park!
  1. Make sure all your content is up-to-date, accurate, legal, relevant, helpful and interesting
  2. Make sure all the links ACTUALLY WORK
  3. Make sure automated forms go to someone who still works for you and will respond PROMPTLY
  4. Highlight charities and worthwhile causes you or your business is involved with
  5. Remove all promotional material and offers which have EXPIRED
  6. Remove all the Latest News items which are out of date 
  7. Add company policies on recycling, workplace safety, environmental responsibility,, quality control and so on
  8. Make sure your contact details, hours, location maps etc are REALLY EASY to find
  9. Do not make loud music automatically play when your site loads
  10. Understand that your website is often not only the "first contact" customers have with your business but potentially the LAST contact they have with you.
These tips thanks to Nick Hawes at Yellow Pencil
BUSINESS TOOL TIP
WINTER iPAD, iPHONE, TOUCH SCREEN TIP
How do you use the touch screen when you're wearing winter gloves? Now you can buy pads that adhere to the fingertips of any glove and they will work on capacitive touch screen devices. 

They are called TapCaps and invented by Alice Ning. Development was funded by Kickstarter.com. See how it all works.
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Side Bar
"Efficiency declines to fill the slack available" – Jamie

"What did you deliberately do today to increase the market value of your business? Nothing you can recall. What were you doing then?" – Jamie
Interesting Facts About New Zealand
New Zealand was the first country to have its three top positions of power held simultaneously by women: The Prime Minister (Helen Clark), the Governor General (Dame Silvia Cartwright), and the Chief Justice (Sian Elias).

There are presently around 9 sheep to every 1 human in New Zealand.

-photo: 111 Emergency
New Zealand was the last major landmass to be populated (with the exception of the polar regions).

The longest place name in any English-speaking country, and it is the second-longest place name in the world, is:
"Taumatawhakatangihan-gakoauauotamateaturipik-imaungahoronukupokaiw-enuakitanatahu" 
... it is a hill in Porangahau in the Hawkes Bay. The Maori name translates to "the place where Tamatea, the man with the big knees, who slid, climbed and swallowed mountains, known as Landeater, played his flute to his loved one."

-photo: itravelnz
Tax Calendar
May 28 - 1st instalment of 2013 provisional tax (December balance date)
May 31 - Deadline for Fringe Benefit tax return
July 28 - 3rd instalment 2012 Provisional Tax (June balance date)
August 28 - 1st instalment 2013 Provisional Tax (March balance date)
Contact details
P: 0800 11 33 99
E: jamie@e3acountants.co.nz
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