NEVER EXPECT THE EXPECTED
Try the Power of Under-Reacting
We seem to spend much of our lives planning and hoping for normality, consistency, regularity and reliability. As this is the case with so many humans, I wonder how little this does to prepare ourselves for the unexpected when in fact the unexpected is often the most likely to happen.
Expecting normality and not getting it seems to create stress and anxiety when in fact it’s our expectations that are out of alignment with what seems to happen – which is the unexpected or the unplanned.
So for this week, why not go into cruise mode and plan to under-react to anything you didn’t expect that would happen? You might just come out the other end feeling more in control than if you reacted to every change going on around you.
Go on, try it.
CASH FLOW TIP
How to Get Paid Quickly
What, if anything, can you do to ensure you get what you are owed for the work you do?
Set a contract before you start working.
Without an official document outlining the work you’ve agreed to do, how and when you’re going to get paid and what happens in the case of disagreements, it’s easy for a client to form their own assumptions about these areas, and even dispute what was agreed later on. Write a contract and agree it with your client before you do any work for them.
Ask for a deposit upfront.
Taking a deposit can be a great way to establish trust with clients, as it shows you’re running a professional business which wants to safeguard its interests, but it’s also a good strategy for reducing the risks associated with taking on new work. Alternatively, you may want to consider taking the deposit further, by asking for the majority (or even all) of the amount up-front.
Send your invoice quickly.
If you want your clients to view you as a high priority, it’s a good idea to show the same urgency when it comes to sending your invoice. After all, if it takes you weeks, or even months, to ask them for anything, it’s possible they’ll take a similar amount of time to give you what they owe.
-This article thanks to The Main Report
CASUAL EMPLOYEE TIP
Filling Gaps at Short Notice
Have you thought about how you might fill staffing gaps quickly if you need to in the holidays? Casual employees could be your answer.
Unexpected events, such as a staff member being sick, can really put a dent into your business day. So having casual staff is very useful.
But tread carefully – if you treat casual workers like part-time staff, eg give them regular hours, this is a breach of employment law.
Casual work is intermittent or irregular, and casual employees don’t have to accept every offer of work you make. To make sure you know the difference between casuals and part-timers, check out Business.govt.nz’s visual guide to employee types.
AVOIDING SCAMS TIPS
Frustrate the Fraudsters
Last year, almost $800,000 was lost from 35 small businesses that were the victims of cybercrime, according to NetSafe. That’s an average of $22,521 for each victim.
Small businesses reported 309 incidents so far this year, compared with 106 during the same period during 2014.
Tips to help you avoid being ripped off:
1.) Check it Out
Just because it ends in '.co.nz' or '.nz' don't assume it is New Zealand based. Is it registered on the New Zealand Companies Website?
Look for the padlock symbol and the 'https' to the left of the website address (the 'S' stands for 'secure').
2.) Find Out More
Google the company with the word 'scam' after it; you may be surprised. Ring a landline; if you can't get anyone, or if the call goes overseas, be wary.
3.) Stop (trust your gut a bit)
Don't open suspicious or unsolicited emails, click suspicious links and be VERY wary of ANY attachment.
INTERNET MARKETING TIP
Worldwide Mobile Search Boom
In October this year, Google confirmed that half of all searches performed worldwide are now done on a mobile device.
Mobile searches are more likely to be active, looking for the closest restaurant or nearest bookstore etc, so it's essential you setup your business profile on Google+ to make your location known. They also require a mobile-friendly website in order to make the next move, so it's time to ensure that you have either a responsive design or a custom mobile site.
Information thanks to Mark Rocket - Managing Director of Avatar Limited - leaders in web site design and marketing.
We regularly publish the Step Up Business and Tax Tips Newsletter.
Get it delivered right to your inbox by filling in the form.
Our Star Clients this month are Rahul and Alika Rai.
They have built up an international portfolio of properties in four countries and have now published a book:
Buy & Hold – Simple steps to successful real estate investment in New Zealand.
Their success comes from making sure their pay cheques go towards growing real assets.
Read their book to learn how they achieved their financial freedom.
Take the Icehouse BIQ online survey and get a no cost 20 page analysis of your business.
Go in the draw for a $100 petrol voucher if you do our 90 second survey.
Many business are turning to Facebook for Business. Complete this very brief survey so we can learn about your experience with Facebook and if we should also offer Facebook to our clients.
Most government agencies close down over Christmas and in early January. Here’s a list of who will be open and who shuts down for holidays.
"Borrow money from pessimists - they don't expect it back."
"Half the people you know are below average."
"99% of lawyers give the rest a bad name."
"82.7% of all statistics are made up on the spot."
"A conscience is what hurts when all your other parts feel so good."
"If you want the rainbow, you got to put up with the rain."
"All those who believe in psycho kinesis, raise my hand."
"The early bird may get the worm, but the second mouse gets the cheese."
Book a free forty minutes with Jamie (one on one or via Skype) to discuss any aspect of your business, issues you are having or your plans for growth.
Image thanks: FreeDigitalPhotos.net, StockImages, Pat138241, Chanpipat and SSCreations.